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Krispy Kreme Website Review & Ratings + Krispy Kreme Coupons

Krispy Kreme: Products & Services

To remind us of the popularity of donuts, National Doughnut Day is observed every year on the first Friday of June.   The National Doughnut Day was established in 1938 by The Salvation Army to raise funds for people in need during the depression.    Krispy Kreme commemorates the National Doughnut Day by giving away a free doughnut of any variety at participating U.S. and Canadian locations on June 7 while supplies last.   No purchase is necessary.

Krispy Kreme is an international retailer of premium-quality sweet treats, including their signature hot Original Glazed® doughnut. Headquartered in Winston-Salem, N.C., the company has offered the highest-quality doughnuts throughout their long history since founded on July 13, 1937.    Currently, Krispy Kreme’s specific offerings can be found and savored in 22 countries, including the United States, Australia, Bahrain, Canada, China, Dominican Republic, India, Indonesia, Japan, Kuwait, Lebanon, Malaysia, Mexico, the Philippines, Puerto Rico, the Republic of Korea, Qatar, the Kingdom of Saudi Arabia, Thailand, Turkey, the United Arab Emirates, and the United Kingdom.

Krispy Kreme offers doughnuts, coffee & beverages, iced drinks & Kool Kreme in their numerous outlets in the United States, while in grocery stores (participating BiLo, Discount Drug Marts, Food Lion, Gate Petroleum, Harris Teeter, Independents, Kroger, Marsh, Pilot, Publix, RaceTac, Speedway, UDF, Walgreens [Ohio] and Walmart), people can find their products as follows:
Glazed Chocolate Pie
Glazed® Honey Bun
Dipped Cake Doughnuts
Chocolate Iced Original Glazed® and Chocolate Iced with KREME® Filling Doughnuts.
Doughnut Holes
Raspberry Filled & Lemon Filled Doughnuts
Glazed Cherry Pie
Original Glazed Doughnuts

Online, Krispy Kreme sells their collectibles like caps & beanies, short & long-sleeved t-shirts, fleece jackets, golf polo shirts, ladies’ t-shirts and youth t-shirts.

Krispy Kreme also offers ways to raise funds such as the nationwide fundraising Special Olympics and Cops on Doughnut Shops program (Last year, nonprofit organizations, including schools, raised over $30 million dollars with the help of Krispy Kreme Fundraising.) as well as participate in social activities like the Krispy Kreme Happy Campers and Student Webpage.

Krispy Kreme: Company Background

Krispy Kreme has quite a long history, dating back to almost the dim years of the Great Depression.   It was founded on July 13, 1937 by Vernon Rudolph and his uncle.   Rudolph started the business making doughnuts and then selling them on his bicycle.   His first store was located in Winston-Salem, North Carolina, in what is now called historic Old Salem.   The business developed and now still based in Winston-Salem, NC 27013-1835, Krispy Kreme Doughnut Corporation offers doughnuts, coffee & beverages and iced drinks & Kool Kreme in 22 countries around the world.

Krispy Kreme: Customer Feedback & Reviews

After going around the Web, you’ll have to admit that Krispy Kreme doughnuts generally enjoy positive feedback/comments from customers and editors alike.   If there are negative remarks from customers, they concern the stores or delivery time and not about Krispy Kreme’s premium-quality sweet treats.   Let’s see now what have been posted.

Published on Yelp.com:                          
While this location is not as spectacular for purposes of viewing donut creation as the Burbank location is, it's still nice to be able to indulge in the lovely and sweet tastes of a Krispy Kreme donut while in Santa Monica. The employees at this location were still even nice enough to honor a free spring forward donut coupon for a promotion that store wasn't even participating in.
- Ryan P., Northridge, Los Angeles, Calif., March 25, 2013
Price: $1.09 for plain glazed donut. Price goes up from there.
Quality: Krispy Kreme rocks. Not a fan of the oreo cake donut though
Service: They do what they can. Not super friendly but not terrible either.
Ambiance: bright lights and open store front. Lots of 2-seater tables.
Parking: Lot in the back. Meters on the streets.
Perks: shares a space with Coffee Bean so you can get good coffee/tea too. Free wifi super plus!
- Katherine H., Los Angeles, Calif., March 14, 2013

Published on Amazon.com:
Sooo good! These are some of the best donuts I have ever had and because I cannot just go and buy them where I live I was super excited to see that I was able to order them online! Pop them in the microwave and you will have a little bit of heaven in your mouth.
- Crystal, February 26, 2013

Published on Amazon.com:
Poor donuts didn't survive shipping.   I am having a difficult time with rating this purchase. The taste of the doughnuts was as good as any time I have had them but the number of whole doughnuts was virtually zero. There were plenty of crumbs, and Krispy Kreme crumbs are delicious. It was just sad that the United States mail delivery service had a breakdown in the system that led to a box of crumbs being delivered to me rather than a box of doughnuts. If only they would reopen a few of the local K. K. Doughnut stores locally so I didn't have to risk shipping and freshness. But as I said, the physical condition was the only issue of the doughnuts. Taste was spot on.
- J. Perry "John J. Perry" (East Pembroke, N.Y.), May 26, 2013

Published on Epinions.com:
Based on 329 consumer reviews, Epinions.com awards Krispy Kreme with an average rating of “Excellent” as follows:
233 reviews 5 stars
039 reviews 4 stars
030 reviews 3 stars
018 reviews 2 stars
009 reviews 1 star

Krispy Kreme: Business Credibility & Trustworthiness

Krispy Kreme Doughnut Corporation at 370 Knollwood St, Ste 500, Winston-Salem, NC 27013 is not accredited by BBB (Businesses are under no obligation to seek BBB accreditation and some businesses are not accredited because they have not sought BBB accreditation).   Their BBB rating is D on a scale of A+ to F because of failure to respond to 5 complaints filed against business.   However, as indicated in the Website Popularity and Social Media Presence sections below, this well-known international donut provider enjoys a higher level of popularity in the marketplace and is actively involved in social and community activities, for example their Facebook account shows a huge amount of likes (4,655,171).   According to StatShow.com, Krispy Kreme has excellent vendor reliability (95) and excellent trustworthiness (93).

Krispy Kreme: Website Popularity & Google Ranking

Although Krispy Kreme was founded in 1937, this doughnut provider has been online just since 1998.   According to Alexa, Krispy Kreme has a three-month traffic ranking of 86,589 globally and 23,018 in the United States.   The number of sites linking in is quite significant, 2,690.   This shows that Krispy Kreme has a good reputation, as sites linking in are a measure of a site’s reputation.   According to StatShow.com, Krispy Kreme reaches roughly 178,950 users and delivers about 393,750 pageviews each month.   This doughnut company’s Google pagerank stands at 5/10 (the page rank value is 5 from 10 possible points), as indicated by FreeWebsiteReport.org.   All these facts signify that Krispy Kreme has a higher level of popularity in the marketplace.  

Krispy Kreme: Social Media Presence

Krispy Kreme Doughnuts operates some kind of a blog through Community Café and Fundraising Stories.   People are also invited to sign up to be Friends of Krispy Kreme, to be the first to know about exciting new products, special offers and local events.   This world’s donuts retailer is also involved in various social and community activities like fundraising offers through Friends of Fundraising, philanthropic fun for chronically and seriously ill children at Victory Junction camp through Krispy Kreme Doughnuts Drive for 45 and free donut treats on Doughnut Day celebrations.   Krispy Kreme’s account on Facebook has current postings and an enormous amount of likes (4,655,171), which keeps rising, while its pages on Twitter show 44,680 followers, 7,006 tweets and current postings.   Its YouTube channel records 1,179 subscribers and 211,881 views and its Google+ account indicates 129 people who have Krispy Kreme in their circles.   On top of these, Krispy Kreme’s site has a Press Room page featuring Corporate Overview, Corporate Fact Sheet, Events & Presentations, Student Webpage, Press Releases, Webcasts, Virtual Press Kit and Media Center Archives.   In short, Krispy Kreme’s efforts toward social media presence are top-notch.

Krispy Kreme: Website Security & Safety

As written in its Privacy Statement, Krispy Kreme has implemented technology policies to protect any personal information from misuse and loss.   These policies are also designed to protect personal information from unauthorized access, modification and disclosure.    Krispy Kreme uses https:// connection at checkout, secured with a GoDaddy.com Web Server Certificate, and transactions on its site are protected with up to 256-bit Secure Sockets Layer encryption.

A diagnostic test made on Google today June 6, 2013 confirms that www.krispykreme.com is not currently listed as suspicious.   Of the four pages Google tested on the site over the past 90 days, no page resulted in malicious software being downloaded and installed without user consent.   The last time Google visited this site was on 2013-05-29, and suspicious content was never found on this site within the past 90 days.   Over the past 90 days, www.krispykreme.com did not appear to function as an intermediary for the infection of any sites and has not hosted malicious software.

Krispy Kreme: Pricing & Packages

Logically, specific food products cannot be compared in pricing against each other, as each has its own specific taste that defies comparison, unless the consumer is not particular about the difference of taste.   Besides, competitors of Krispy Kreme like Dunkin Donuts and Starbucks do not publish their prices on their websites.   Along with that, prices may vary from one store location to another, since this kind of products is not sold online.

Krispy Kreme: Shipping Rates & Policies

Krispy Kreme does not ship their doughnuts, baked goods and sweat treats to ensure the freshness and quality of the products.   Both inside and outside the United States (22 countries altogether), their products are sold in brick-and-mortar outlets.   However, they also run an online store, but this store sells gear and apparel only, i.e. caps & beanies, short & long-sleeved t-shirts, fleece jackets, golf polo shirts, ladies’ t-shirts and youth t-shirts.   The merchandise can only be shipped to the United States, Mexico and Canada.   Orders to Mexico and Canada incur additional expenses.   Shipping methods are via FedEx Ground (Residential), FedEx Ground (Commercial), FedEx Exp Saver (3-day), FedEx 1st Overnight (8:30 a.m.), FedEx-Std. Overnight and FedEx-Economy 2 Day Box.   Shipping rates appear at checkout.

Krispy Kreme: Payment Methods Accepted

Krispy Kreme accepts major credit cards, i.e. American Express, Discover, MasterCard and Visa.   As regards their online store, other alternative payment methods such as Debit Card, PayPal, EbillMe, BillMeLater, E-Check, EFT, QPass etc. are not mentioned anywhere on their website.   Actually, Krispy Kreme gift cards are available for purchase at their retail store locations, but on their online shopping cart, there is no place to insert gift cards.

Krispy Kreme: Returns, Refunds & Exchange Policy

Krispy Kreme sells their donuts, baked goods and sweet treats both inside and outside the United States not online but in brick-and-mortar outlets and the return/exchange/refund policy is subject to the policy of the respective outlet locations.   On the other hand, Krispy Kreme’s online store that sells gear and apparel does not publish any return/exchange/refund policy on their website.

Krispy Kreme: Product images & screenshots
Krispy Kreme Coupons
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